A1: We specialize in 5 core categories: Elevator Automatic Rescue Devices (ARD), UPS (500VA-300KVA), Pure Sine Wave Home Power Inverters and Solar Inverters, LiFePO4 Lithium Batteries, and All-In-One Energy Storage Systems (ESS). Our solutions power commercial elevators, IT data centers, 5G telecom, industrial automation, and residential energy storage worldwide.

A2: Yes, over 50% of our business consists of OEM and ODM partnerships for global brands and distributors. We provide complete customization covering private labeling, custom chassis colors, specialized AC/DC voltage ratings, firmware LCD interfaces, and communication protocols.

A3: Yes, all AoKu LiFePO4 battery modules feature built-in Smart BMS with pre-programmed CAN and RS485 protocols. They support seamless plug-and-play closed-loop communication with major inverter brands, including Deye, Growatt, Victron, Voltronic, GoodWe, and more.

A4: Our ISO 9001 certified manufacturing facility produces equipment meeting CE, IEC 62040 (UPS safety), IEC 62619 (industrial lithium battery safety), UN38.3, and MSDS standards. Full compliance documentation is provided to ensure smooth customs clearance and local grid interconnection.

A5: We offer a 1–3 year warranty for UPS systems and inverters, and up to 5 years (6,000 cycles) for Grade-A LiFePO4 battery packs. Global support includes 24/7 remote technical diagnostics, and fast-track spare parts replacement.

A6: Sample orders (MOQ = 1 unit) are dispatched in 7–10 working days, while mass production batch orders take 20–28 calendar days. Standard MOQs start at 5–10 units, and custom OEM branding projects start at 50–100 units.